The plans are attributed in part to what Key said has been a “steady increase in client preference for digital banking. For example, transactions via online and mobile banking were two times the number of transactions completed at a branch office.”
Added the bank: “Since the pandemic began, those trends have increased at an even higher rate.”
No job losses are expected, the spokeswoman said.
“We are consolidating our downtown Dayton branch in Key Tower into our Eastown branch,” a Key spokeswoman said Monday in an email. “We are reaching out to clients to inform them of this change.”
She emphasized: “We will not be closing our downtown offices in KeyBank Tower.”
The consolidations will be effective May 14.
KeyBank will also consolidate its 951 Patterson and 20 W. Whipp roads branches into its Arbor branch, at 4401 Far Hills Ave. in Kettering.
Last Spring, CNBC reported data from Fidelity National Information Services, which works with 50 of the world’s largest banks, that showed a 200% jump in new mobile banking registrations in early April, with mobile banking traffic rising then by 85%
In October last year, JP Morgan Chase told the Dayton Daily News it planned to close a Chase branch Dec. 16 in the Stratacache Tower, 40 N. Main St.
A similar message by Richard Lux, district leader in Dayton for U.S. Bank, told customers at about the same time that his bank would permanently close a branch at 10 N. Ludlow St., also downtown.
About the Author
