These Terms affect your legal rights, responsibilities, and obligations and govern your use of Springfield News-Sun’s products and services and are legally binding, limit Springfield News-Sun’s liability to you, and require you to indemnify us and to settle certain disputes through individual arbitration, subject to a limited ability to opt-out of mandatory arbitration. If you do not wish to be bound by these Terms and any Additional Terms (defined below), do not subscribe to the Springfield News-Sun’s products or services and/or end your subscription(s) with the Springfield News-Sun.
Special Offers and Promotions
We may offer free trials or promotional pricing for our products or services from time to time (“Special Offers”). The specific terms of each Special Offer are stated at the time the promotion is offered. Each Special Offer may be different and may not be combined with other offers or promotions unless otherwise specifically stated in the offer. Special Offer terms and subscription rates are subject to change.
Special offers are limited to new subscribers and former subscribers who have not subscribed in the past 90 days. Additional restrictions may apply. Changes or refunds may not be permitted. Special Offers and their parts (if any) are not transferable, not substitutable, and not redeemable for cash or other consideration. Taxes may apply and are subject to change. Promotional rate applies for the stated promotional term. In case of any conflict between these Special Offer terms and the Springfield News-Sun’s Subscription Terms, the Special Offer terms will apply.
Current Special Offers and additional terms are below.
$.99 for 13 Weeks of Unlimited Digital Access (monthly) subscription. Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $0.99 for the Unlimited Digital Access subscription access during your first thirteen (13) weeks. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew at the second introductory price of $7.99/mo each month. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $19.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
$52 for one year of Unlimited Digital Access (annual) subscription. Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $52 for the Unlimited Digital Access subscription when you subscribe for a 12-month term. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew at the second introductory price of $110/yr for another one year. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $180/yr). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each year unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is annual and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
$65 for one year of Unlimited Digital Access (annual) subscription. Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $65 for the Unlimited Digital Access subscription when you subscribe for a 12-month term. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew at the second introductory price of $110/yr for another year. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $239.88/yr). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each year unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is annual and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
$2 a Week for Sunday Home Delivery + Digital subscription (billed as $8.66/mo). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $8.66/mo each month for your Sunday Home Delivery + Digital subscription. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period of 9 months, Your Subscription will automatically renew at the second introductory price of $11.99/mo each month. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $29.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
$2.50 a Week for Sunday Home Delivery + Digital subscription (billed as $10.82/mo). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $10.82/mo each month for the first nine (9) months of your Sunday Home Delivery + Digital subscription. You will be required to provide your payment details to sign up for the promotional rate. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $29.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
$4 a Week for Sunday-Friday Home Delivery + Digital subscription (billed at $17.32/mo). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $17.32/mo each month for the first nine (9) months of your Sunday-Friday Home Delivery + Digital subscription. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew each month at the second introductory price of $21.99/mo. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $56.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
$4.50 a Week for Sunday-Friday Home Delivery + Digital subscription (billed at $19.48/mo). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $19.48/mo each month for the first nine (9) months of your Sunday-Friday Home Delivery + Digital subscription. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew each month at the second introductory price of $21.99/mo. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $56.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
BOGO: Digital Subscription (First two months for $9.99). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $9.99 for the Unlimited Digital Access subscription access for your first two (2) months. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial 2-month promotional period, Your Subscription will automatically renew at $9.99/mo each month. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $19.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
BOGO: Sunday Home Delivery + Digital Subscription (First two months for $17.99). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $17.99 for your Sunday Home Delivery + Digital subscription for your first two (2) months. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew at $17.99/mo each month. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $29.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
BOGO: Sunday-Friday Home Delivery + Digital Subscription (First two months for $21.99). Limited time offer. Available only to new subscribers and former subscribers who have not subscribed in the past 90 days. You will be charged $21.99 for your Sunday-Friday Home Delivery + Digital subscription for your first two (2) months. You will be required to provide your payment details to sign up for the promotional rate. Upon completion of your initial promotional period, Your Subscription will automatically renew at $21.99/mo each month. Thereafter, we will notify you about 30 days before additional rate increases and Your Subscription will automatically renew at up to the full rate at that time (which is currently $56.99/mo). Taxes and other fees may apply in addition to your subscription rate. Your Subscription will automatically renew each month unless it is canceled at least 3 business days before the end of the current term. The billing period for the offer is monthly and typically renews based on the date of the original purchase. However, the billing period may vary in some cases. Deleting the Springfield News-Sun App does not cancel Your Subscription. You must cancel Your Subscription in accordance with the “Billing Preferences and Cancellation” section (below). Cancellation takes effect at the end of your current billing period. Terms and conditions apply. Offer terms and subscription rates are subject to change. Some content may be available without a subscription; products and content are subject to change.
Merchandise. Please allow 6-8 weeks for the merchandise associated with your promotion (if applicable) to be mailed to the address provided. If for any reason your subscription terminates before the end of 90 days, you will be charged the value of the merchandise received.
General Terms for Offers and Promotions
Offer Limitations and Content. Offers are limited to new subscribers and former subscribers who have not subscribed in the past 90 days, unless explicitly stated otherwise. Subscription rates and offer terms are subject to change. Products, subscriptions, add-ons, and content are subject to change. Offers cannot be combined unless explicitly allowed in the offer terms. Some content may be available without a subscription. Terms and conditions apply to subscriptions and use of the Springfield News-Sun’s products and services; void where prohibited. Additional restrictions may apply.
For promotional pricing: If Your Subscription includes promotional pricing, you will be charged the promotional rate for the stated promotional term. After the promotional period, future prices may be higher. We reserve the right to increase rates at any time. You will be notified in advance of new rate changes. You can view your current rate, expiration date, and account status at any time at myaccount.springfieldnewssun.com. You may also contact us with questions about your rate and account by emailing customercare@springfieldnewssun.com or calling 1-1-800-441-6397. To avoid being charged the full rate, you must cancel in accordance with the “Billing Preferences and Cancellation” section (below) before the promotional period ends.
Digital Add-Ons: As part of your paid subscription, we currently offer, at no additional charge, access to digital content from SpringfieldNewsSun.com, Journal-News.com, DaytonDailyNews.com, and the daily ePaper for all three publications (the “Digital Add-Ons”). This is a limited time additional benefit for current subscribers. In our sole discretion, we may modify, add, or remove the Digital Add-Ons in whole or in part at any time to any category of subscribers. Digital Add-On access is discretionary by us, temporary, and not guaranteed to be included in any subscriptions. The features and levels of access as well as the scope of any Digital Add-On packages may vary from subscriber to subscriber and may change or be removed at any time without notice in our sole discretion.
Promotional pricing is subject to offer eligibility requirements. You may only be permitted to use one promotional offer and may or may not be eligible for any other offers.
Subscriptions
Ongoing Subscriptions. For a recurring fee (the “Subscription Fee”), we may offer certain content, products, and/or services on a subscription basis (“Your Subscription”). To the extent permitted by applicable law, Your Subscription will automatically renew for the Subscription Term (as defined below) unless and until you cancel Your Subscription, or your account is otherwise suspended or terminated. Springfield News-Sun reserves the right to change the terms of Your Subscription, including the Subscription Fee, from time to time, effective as of the beginning of your next Subscription Term (defined below) following the date of the change. We will give you advance notice of material changes. There may be a delay in the activation of Your Subscription, product, or service while subscription and payment details are processed and verified.
Unlimited Digital Access Subscription (a digital-only subscription). An Unlimited Digital Access subscription includes access to SpringfieldNewsSun.com, the Springfield News-Sun App (available in the Apple App Store and Google Play Store), our daily ePaper, and more. This digital-only subscription excludes the print edition. Unlimited Digital Access subscriptions may require autorenewal with Autopay (defined below). If you fail to renew your Unlimited Digital Access subscription for any reason, then you will retain access to your Unlimited Digital Access subscription content only until the end of your current Subscription Term. You may renew or resubscribe to regain access.
Home Delivery + Digital Access (print and digital subscription). Springfield News-Sun offers delivery of our print products to a physical address, subject to the availability and capacity of our delivery partners, as part of our Home Delivery + Digital Access subscription. Home delivery is limited to where Cox First Media currently delivers. There may be variability or delays in the dates and times of delivery of our print products due to weather or other causes. In addition, in certain locations and for certain print products, we may depend on the United States Postal Service or international postal services to provide delivery by mail for some or all of our print product delivery, which may result in additional variability in dates and times of delivery or, in some cases, delays. Depending on circumstances and the availability of delivery partners, we may need to switch your delivery to delivery by digital means only, in which case we will notify you. At the start of your Home Delivery + Digital Access subscription, please allow about 5 business days for the delivery of your print newspaper after purchasing a subscription. We reserve the right to stop delivering our print products to you if you fail to renew your print subscription before the end of your current print Subscription Term. After your subscription ends, we may continue delivering your print products for up to 47 days and automatically bill you for an additional 1-2 monthly cycles after your term.
Additional Terms. Sales tax is currently not required for news subscriptions in Ohio. If taxes do become applicable, then sales tax would be additional to Your Subscription Fee and not included in the offer price. Sales tax, while currently not applicable, is subject to change without notice and is applicable based on existing state and local regulations. Only one person may own a Digital Access subscription or product—the person who is the primary owner of the email address associated with the account. The account owner may share access with up to four other people, which can be configured through your online account settings. Do not share your login information or password with anyone. Sharing your login information is in violation of these Terms. If the Springfield News-Sun determines there is unauthorized use of your account by anyone other than the people with authorized access, then, the Springfield News-Sun may, in its sole discretion, permanently suspend or terminate your Springfield News-Sun account and prevent you from subscribing or purchasing Springfield News-Sun products in the future.
For details about your purchases, please visit myaccount.springfieldnewssun.com or contact us at customercare@springfieldnewssun.com or 1-800-441-6397.
Pricing
When you purchase a Springfield News-Sun subscription, the price(s) will appear during the order process. You agree to pay the price(s) stated at the time of your order, as well as any applicable taxes. All prices are in United States Dollars or another currency specified by Springfield News-Sun at the time of the purchase, which may depend on your billing address. Applicable taxes may vary depending on the jurisdiction; we may not be able to notify you in advance of changes in applicable taxes. You also agree to the billing frequency stated at the time of your order.
Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product or service at that price and reserve the right to cancel, terminate, or not process orders (including accepted orders). We will notify you of the error and either provide you with a refund or give you the opportunity to cancel your order and obtain a refund if payment has already been made.
Payment and Autorenewal
To the extent permitted by applicable law, except for special one-time offers, Your Subscription will automatically renew for Your Subscription Term unless and until you cancel, or your account is otherwise suspended or terminated. Depending on the products and services you have purchased, you may be subject to the Autopay Terms or “Bill Me” Terms (both described below).
Autopay. By enrolling in Autopay, you authorize us to automatically charge your credit card or other payment method accepted by us (“Payment Method”) to pay for Your Subscription until you cancel Your Subscription or opt out of the Autopay program. Your “Subscription Term” is the interval of time between each recurring billing date that corresponds to the term of Your Subscription. At the start of your first Subscription Term and prior to the start of each subsequent Subscription Term, we will automatically charge Your Subscription Fee to your Payment Method for the cost of your next Subscription Term plus any applicable taxes. Autopay subscribers will be notified 30 days in advance of new price increases that were not previously disclosed.
Opting Out of Autopay. You can opt out of Autopay by going to myaccount.springfieldnewssun.com and updating your preferences or by contacting us at customercare@springfieldnewssun.com or 1-800-441-6397. Opting out of Autopay may require you to change or end Your Subscription, depending on your subscription type.
“Bill Me” Terms. Certain Springfield News-Sun subscriptions that include print home delivery do not require Autopay and can be paid by recurring invoice. Under the Springfield News-Sun’s “Bill Me” program, the Springfield News-Sun will mail you an invoice periodically (generally monthly) that you must pay promptly before the invoice’s stated due date to maintain your applicable Springfield News-Sun subscription without it being cancelled.
Outstanding Balances. Any outstanding balances you carry with Springfield News-Sun will be added to your first payment. Further details regarding cancellation are included in “Billing Preferences and Cancellation” below.
Invalid, Failed, or Expired Payment Methods; Unpaid Charges. We reserve the right to reject any order or purchase at any time. By providing payment information to us, you agree that the payment information is valid.
If the Springfield News-Sun does not receive your payment in full by your billing/invoice due date for any reason (e.g. credit card payment not processed, credit card expired, check lost in the mail, bounced check, etc.), then the Springfield News-Sun reserves the right to suspend, disable, cancel, or terminate your applicable subscription, products, or services. We additionally reserve the right to collect from you all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees, and any other associated costs. If we do not terminate your account following any failure to receive full payment, then you will remain responsible for all charges and uncollected amounts incurred until you cancel pursuant to the “Billing Preferences and Cancellation” section (below), or we, in our sole discretion, decide to terminate your account. You may contact us at customercare@springfieldnewssun.com or 1-800-441-6397 if you believe your access was terminated in error.
After your account is cancelled, you may resubscribe by paying all amounts owed on your account (if any) before restarting a new Springfield News-Sun subscription. If your subscription is suspended or terminated for any reason or your payment is not received on time for any reason, then you may lose any special promotional terms or pricing you had prior to the suspension or termination.
We may receive updated credit card information (new credit card number or updated expiration date) from your credit card issuer. We may use these new details in order to help prevent any interruption to the services. The disbursement of the updated credit card information is provided to us at the election of your credit card issuer. We are not responsible for the distribution of your updated credit card information. Your credit card issuer may give you the right to opt out of the updated service. It is your responsibility to contact your credit card issuer regarding your right to opt out of the updated service.
Billing Preferences and Cancellation
You may change your billing preferences, pause, or cancel your subscription at any time by submitting a request using any of the methods described below. If you are a print subscriber, you may also be given the option to temporarily pause your service. Your request to change your billing preferences or to pause or cancel Your Subscription must be received at least three (3) business days before your next billing date.
When you pause or cancel a subscription, you pause or cancel only future charges associated with Your Subscription. Timely requests to pause or cancel Your Subscription will take effect at the end of your current billing period. You will continue to have access to Your Subscription for the remainder of the current billing period (however, if you cancel Your Subscription during a free trial period, your cancellation may become effective immediately). We reserve the right in our sole discretion to terminate anyone’s subscription at any time upon providing notice to you. Any purchases of a digital product subscription through a third party (e.g., app store), are subject to that third party’s cancellation policies and procedures, which we do not control.
To change your billing preferences, pause, or cancel Your Subscription purchased through the Springfield News-Sun, you may:
- Update your account at myaccount.springfieldnewssun.com;
- Call 1-800-441-6397 during regular business hours. Please have our account information ready when you call. For available hours, click here.
Refunds
For digital access including Unlimited Digital Access subscriptions, the digital portion of Home Delivery + Digital Access subscriptions, or any other product or service that is not print home delivery, payments are non-refundable, and there are no refunds or credits for partially used billing periods (unless required by law).
For subscriptions that include home delivery (e.g., Digital Access + Home Delivery), the Springfield News-Sun may provide a prorated refund of the unused portion of Your Subscription above $3.00 and you contact us to request a refund at 1-800-441-6397. If not, you will not receive a prorated refund.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.
Suspensions or Cancellations by Springfield News-Sun
Without limiting any other remedies, we reserve the right to suspend or terminate Your Subscription, service, or product, or portion thereof for any reason, with or without notice and without further obligation. We may also terminate Your Subscription because we determine, in our sole discretion, that your actions or your use of the subscription, products, or services violate these Terms, any applicable law, or has unduly burdened or harmed the Springfield News-Sun or another person.
Changes to Springfield News-Sun Subscriptions, Products, and Services
We reserve the right to increase prices, change the terms of Your Subscription, and to modify the content, type and availability of any of our subscription, services, or products at any time in our sole discretion. If the pricing for Your Subscription increases beyond a rate we previously said, we will notify you about thirty (30) days in advance of the price increase to provide you with an opportunity to cancel or change Your Subscription before the increase takes effect. We may choose, in our sole discretion, to add, modify, or remove features and benefits from a subscription, product, or service on a temporary or permanent basis. You may cancel Your Subscription if you do not wish to continue with the new modifications. Continuing to use Your Subscription, product, or service without cancellation after the changes become effective will constitute your acceptance of the changes.
Conflicts Amongst Terms
In some instances, additional or different terms are posted on the Springfield News-Sun’s sites and applications and will apply to your use of certain parts of the Springfield News-Sun’s sites and applications (individually and collectively “Additional Terms”). To the extent there is a conflict between these Terms and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise.